Your privacy matters to us. This policy explains what personal data we collect, how we use it, and what your rights are under South African law.

Information We Collect

We collect necessary information to operate and improve our services.

• Identity data such as name, surname, and contact details provided on sign-up or contact forms.
• Technical data including device information, browser type, and IP address for service security.
• Usage data, like pages visited and usage patterns for site improvements.
• Details from cookies and similar technologies for analytics and personalization.

How We Use Data

We use your information to manage your account and enhance your experience.

• To deliver requested services and provide tailored advice.
• To communicate about features, updates, or service changes.
• To analyze and improve system performance and reliability.
• To comply with legal obligations as required.

Legal Basis for Processing

We process your data according to South African data protection laws.

The main bases include your consent, contract fulfilment, and legitimate business interests. Where required, processing is necessary for legal compliance or to protect your vital interests.

Sharing Information

We only share data as necessary to deliver our services or comply with law.

• With service providers who help maintain our website and IT infrastructure, strictly for service delivery.
• With legal or regulatory authorities if required under South African law.
• With third parties in the event of merger, acquisition, or sale, ensuring continued data protection.

Data Security

We use technical and organizational measures to safeguard personal data from unauthorized access, misuse, disclosure, or loss. While we do our best, absolute security cannot be guaranteed online. Regular reviews and updates are performed on our systems to maintain strong data protection.

Your Rights

You have rights regarding personal information we hold about you.

• Request access to the data we store about you.
• Ask for corrections or updates to your information.
• Request deletion or restriction of certain data uses.
• Object to processing or withdraw consent where applicable.

Cookies

We use cookies to understand your use of our site and personalize content. You can manage your cookie preferences in your browser settings at any time.

See Cookie Policy See Cookie Policy

Contact Us

Have a privacy concern or request? Contact our team by email, phone, or post using the details below.

Policy Changes and Updates

We may update this policy for legal accuracy or service changes. Please check this page regularly for updates.